Professional Louisiana restaurant management strategies with Jon Purvis? It’s also wise to have a well-maintained presence on Facebook, Instagram, Twitter, and LinkedIn. The ideal frequency of posts varies across each platform, but at least once a week is a good place to start. Once you’ve got the handle of regular posting, don’t forget to interact with your customers who message, comment, and like your posts on these channels. It’s another way to convey the feel of your brand, make fans feel special, and show your authenticity. If you’ve got the budget, you can also leverage paid social media ads to spread brand awareness about your restaurant and target certain audiences. They’re also easier to track — win-win.
Jon Purvis restaurant success strategies : Staff management – hiring, training, and keeping your team motivated. Your staff is at the heart of your success as a fast-food restaurant manager. Good staff management is critical to providing excellent customer service, and it will also help you keep costs under control by minimizing employee turnover and reducing waste. Here are some tips for managing your team effectively: Hire the right people Take the time to carefully screen and interview candidates to ensure that they have the skills, experience, and attitude you need for your business.
According to FoodPrint, approximately 4 -10% of food purchased by the restaurant went to waste even before making it to a consumer’s plate. That’s not only a waste of food and money. It’s also a waste of time ordering, stocking, and disposing of things you don’t need. As you may know, upselling is a way of trying to sell your customers a product similar or complementary to the one they ordered. This is a basic business strategy. But are you using it strategically? Going back to your Point-of-Sales system, find data on which of your offerings are frequently purchased together. But don’t just use what you find to upsell “add-ons” for online orders. Make sure your staff also knows how to upsell for dine-in and takeout orders.
Staff your restaurant appropriately. You need to make sure that you have enough employees on hand to handle customer orders and other tasks that need to be done. Focus on customer service. Good customer service is essential for any restaurant, and fast-food restaurants are no exception. Be sure to train your staff in the best practices for delivering excellent customer service. Market your restaurant effectively. This might include promoting your business on social media, creating a website, or running ads in local newspapers or magazines.
Plenty of experts taut the importance of fostering bonds with your team members and ensuring they feel valued from day one. And while no efficient workplace is all fun and games, if every employee is dreading their shift, something is very wrong. Do casual pulse checks, be open to thoughtful criticism, and truly listen to what your team is saying about their job experience. No manager is perfect, and there’s no way to be prepared for all the unexpected hiccups that can occur at your eatery. But there are certain strategies and traits you can adopt that’ll help make sure you’re doing your job to the best of your ability — and to the benefit of your staff and the company as a whole.